Every day most of us encounter people employed to serve us. Waiters, Line workers, Cashiers, cab drivers, Receptionist. Having worked in several of these costumer service situations, I know how often one can be treated curtly, treated like a machine.
Sometimes, it's nice to break the norm, and brighten someone's day with some sort of personal connection, some way of recognizing the person on the other end of the phone or counter is every bit as much of a valid human being as you are.
Sometimes, in a costumer service job, one person who goes that extra inch to reach out can be a ray of sunshine in a mob of jackasses.
Who do you reach out to? How?
On April 3rd, 2006 05:01 pm (UTC), (Anonymous) commented:
i was recently on the recieving end and it made my day. I'm an EMT and my partner and I stoped to get Dunkin Donuts. This lady in front of me asks what I want and I was like huh? she says "I'm buying you breakfast today, I just want you to know theres some people out there that appreciate what you do."